We get a LOT of questions asking the same things - so please have a look at these documents and see if this solves your problems, before emailing us. THANK YOU!
COMMON FAQ’s
I didn’t receive a confirmation email of my market request
The most common reason why stallholders don’t receive their request emails is spelling their own email address wrongly. I know this sounds like common sense but it happens an incredible amount.
Please always log in to request markets and check you have entered all of your details correctly.
If you are sure you have requested a date, please email us to cancel it. Even if we link it to your account, that booking will always revert to the incorrect information, so it is best if we cancel it and you log in properly and rebook.
TROUBLESHOOT:
‘I did this, but it’s only offering me trial stalls?’
ANSWER:
Even if you log in to your account, but then click on a ‘Location’ page from the main page, it can only ever offer you a Trial Stall as those pages only have the Trial Calendar. (See photo left)
ALWAYS GO TO ‘MY ACCOUNT’ TO REQUEST STALLS AS A STALLHOLDER.